Service · AI automation
AI automation, WhatsApp flows and integrations that take work off your plate
Fennr Studio builds automation for businesses in Pune and across India — the kind that takes repetitive work off a small team: answering the same WhatsApp questions, capturing and qualifying leads, routing orders and keeping a CRM up to date.
We build these systems ourselves and run them in our own studio: a config-driven WhatsApp Cloud API flow engine that captures leads into a CRM, and a lead-signal scanner that finds and scores buying signals and drafts replies for a human to send. We apply the same approach to clients: automation where it saves real time, and a human in the loop wherever judgement matters.
Who it's for
Who ai automation & integrations is for
Businesses answering the same questions on WhatsApp all day
Teams losing leads between Instagram, WhatsApp, the website and a spreadsheet
Clinics, cafés and stays that want bookings and orders handled automatically
Growing teams that need their tools to talk to each other
Problems we solve
What usually goes wrong — and how we fix it
We spend hours replying to the same WhatsApp messages.
WhatsApp Business API flows with interactive menus that answer common questions, take bookings or orders, and hand off to a person when needed.
Leads come in everywhere and some get lost.
Every enquiry — website, WhatsApp, forms — captured into one CRM with source and details attached, plus a daily follow-up digest.
We want to use AI but don't know where it actually helps.
We start with the workflow, not the model: find the repetitive steps, automate those, and keep people on the decisions that need them.
Deliverables
What you get
WhatsApp Business (Cloud) API setup and flows
Interactive menus, bookings and order capture over WhatsApp
Lead capture from website, WhatsApp and forms into a CRM
Automated follow-up digests and notifications
AI assistants for FAQs and lead qualification, with human hand-off
Integrations between your website, CRM, payments and email
Custom automation and internal tools
Tools & technology
- WhatsApp Cloud API
- Next.js
- Supabase / Postgres
- EspoCRM
- Resend
- LLM APIs
Process
How a project runs
Workflow audit
We map how enquiries, orders and follow-ups move today, and where time and leads leak.
Design the flow
What gets automated, what stays human, what data moves where — agreed on paper before anything is built.
Build and connect
WhatsApp flows, AI steps, CRM and website integrations, tested against real conversations.
Launch, monitor, refine
We watch the first weeks closely, tune responses and hand-offs, and document how it all works.
Industries
Industries we build for
- Industry
Restaurants & Cafés
Menus that stay current, direct ordering and reservations, and the local search presence that brings people through the door.
Read more - Industry
Clinics & Healthcare
Calm, credible sites with services, specialists, timings and one-tap appointments — plus the local search presence patients use to choose.
Read more - Industry
Hotels, Villas & Resorts
Booking-led sites with full-bleed photography of rooms, dining and grounds, and enquiry or booking a tap away.
Read more
Across India
Automation for businesses across India
WhatsApp is how most Indian customers prefer to talk to a business, which is why most of our automation starts there. Setup with Meta, flow design and CRM integration are all done remotely, for businesses in any city.
Questions
AI Automation & Integrations FAQs
What can be automated on WhatsApp?
Answering common questions, showing menus or catalogues, taking bookings and orders, sending confirmations and reminders, and capturing lead details — with a hand-off to a person whenever the conversation needs one.
Do I need the WhatsApp Business API?
For automated flows at any volume, yes. We handle the setup with Meta, the message templates and the flow logic.
Will AI reply to my customers without oversight?
Only where you want it to. We design automations with clear boundaries and a human in the loop for anything that needs judgement.
Can this connect to the CRM or tools we already use?
Usually, yes — if the tool has an API. We'll confirm during the workflow audit before anything is scoped.
Related services
Often paired with
- Service
Custom Software & Web Apps
Web applications with accounts, data and business logic: member platforms, dashboards, internal tools and MVPs.
Read more - Service
Website Development
Fast, production-grade business websites with booking, ordering, WhatsApp and payment integrations, on a codebase you own.
Read more - Service
SEO & Local Search
Technical SEO, local SEO and Google Business Profile, content and analytics — measured by enquiries, not vanity metrics.
Read more
Fennr Studio is based in Shivajinagar and works with businesses across Pune and remotely across India.
Tell us what you're building.
The first strategy call is free, and you'll leave with a scope on a page whether or not we work together.